01 / IT management
“Who is taking care of our IT?”
Bring direction to your systems, suppliers and technology priorities, with a consistent point of contact.
Explore ongoing IT management →Ongoing IT & cybersecurity management for SMEs
A clear direction for your IT.
Someone to take it forward.
Ongoing IT and cybersecurity management for SMEs. Work directly with a founder-led consultancy to set priorities, coordinate improvements and keep your systems supporting your business.
Remote support for global SMEs - Based in Montreal
Ongoing management
IT & cybersecurity manager for an SME
We currently fulfil this role for a business that has chosen to remain anonymous.
About the engagement →A practical result
40 hours → 1 hour
A monthly task at GetReskilled
39 hours freed up each month by automating a recurring data-gathering process.
Read the case study →Where we can help
Support for the decisions.
Help with the work.
Start with the part of your business that needs attention. We can discuss ongoing management, a focused improvement, or a combination of the two.
02 / Cybersecurity
“What should we be doing about security?”
Understand what needs attention and agree practical security improvements that fit your business.
Explore cybersecurity management →03 / Automation & data
“Why are we still doing this manually?”
Reduce repetitive work, improve the flow of information and make better use of the tools you already have.
Explore automation & data →How we work together
A clear plan.
An ongoing conversation.
You should understand what is being worked on, why it matters and what happens next.
- 01
Understand
Start with your business, your systems and the issues taking up your time.
- 02
Agree
Set clear priorities, responsibilities and a scope of work before making changes.
- 03
Improve
Work through the agreed priorities, coordinate changes and explain the decisions along the way.
- 04
Review
Keep progress visible and revisit the plan as your business and its needs change.
Founder-led, personally involved
A direct working relationship.
You work directly with the founder of Musante Informatica: a practitioner with experience in project management, development and systems configuration.
Our approach is to understand how your business works, explain the options clearly and agree practical steps. Discretion matters too: we respect clients who prefer their work to stay private.
Get to know our approach →Before you enquire
A few useful answers.
Can you act as our IT and cybersecurity manager?
Yes. We currently fulfil this role for an SME. We would first discuss the responsibilities you need covered and agree a scope that fits your business.
Can you work with a business outside Montreal?
Yes. We offer remote IT and cybersecurity management from Montreal. We agree meeting times, support windows and ways of working around your needs. Any work requiring someone on site is discussed and scoped separately.
Can we keep our existing systems and suppliers?
The starting point is understanding what you already have. We can discuss working with your current tools and suppliers, and where changes may be useful.
How is ongoing work priced?
Pricing depends on the responsibilities, time and support arrangements involved. We agree the scope and cost before work begins.
Does ongoing management include a 24/7 helpdesk?
Support hours, response expectations and escalation arrangements are agreed before work begins. Ongoing management does not automatically include a 24/7 helpdesk or emergency response.
Can you help with a one-off project?
Yes. Automation, data and systems improvements can be scoped as individual projects, or considered as part of an ongoing relationship.
What access will you need?
That depends on the agreed work. We discuss access requirements before starting. Please do not send passwords, confidential files or security incident details in an initial enquiry.
Tell us where you need help
Let's talk about your IT.
Tell us what needs attention and whether you are looking for ongoing support or a specific improvement. We’ll discuss whether we can help and what a sensible next step would be.
Prefer to write directly?
matias@musante.co